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Arrowhead Lodge at Oneida Shores

1.
Date Visited: Arrowhead at Oneida Shores
(mm/dd/yyyy format)
2.
Please rate the following, if applicable, and list specific concerns or suggestions below.
Excellent Good Fair Needs
Improvement
Poor
Customer Service
Staff was helpful, proactive, accurate and friendly.
Promotions/Signage
Quality of print literature, website, e-newsletters, media visibility, maps, signage to and in our parks.
Cleanliness
Overall Impression of facility including entry areas, park grounds, kitchen and restrooms.
Safety
Condition of recreational areas, lighting, presence and identity of park personnel, enforcement of regulations.
Value
Balance the quality of your experience with price paid for service.
3.
What is your home zip code?
4.
How did you find out about Arrowhead Lodge?
Word of Mouth
TV
Park Brochure
Radio
Newspaper
Friend
Parks' Website
Road Signs
Other
5.
What was the size of your group?
1-10
11-50
51-100
101-200
201+
6.
If you had a caterer, were they pleased with the kitchen facilities as it pertained to their responsibilities?
Yes
No
If no, why?

What Caterer did you use?
7.
Did you know about our online booking?
Yes
No
8.
Did you book your reservation online?
Yes
No
Excellent Good Fair Needs
Improvement
Poor
If yes, how easy was it to book online?
9.
If you could make one key improvement, what would it be?
10.
I would be interested in receiving information about:
Parks News - email updates from Onondaga County Parks
Other
11.
Name (optional)
12.
Address (optional - include full address - Street, City, State, Zip)
13.
Email (optional)
14.
Additional Comments
15.
Do you have a good picture of your event that highlights our facility? If you would be interested in letting us use it for promotional purposes, please send a copy to the mailing address below or email it to parks@ongov.net.